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Frequently asked questions
We take the security of your information very seriously. We have implemented robust security measures to protect your data. All information you provide is encrypted and stored securely.
If you have forgotten your login details, please click on the "Forgot password" link on the login page. You will be prompted to enter your email address, and a password reset link will be sent to you.
To make a claim, please call our office on 01606 863 400 during working hours, if outside of working hours please contact your insurer on the 24/7 insurance company claimsline number provided in the policy wording.
Opening Hours are Mon - Fri 09.00 - 17.00
If you sell your vehicle, please inform us immediately so we can update our records. You will need to either change the vehicle covered or cancel your insurance policy.
You will need to check your insurance certificate to see if you have the driving other cars or motorcycle extension wording noted on there. If you are unsure, please give the office a call on 01606 863 400 Monday – Friday 9am to 5pm.